EZcash Software

How To Obtain a MAC Address

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From the command prompt, type the following command: ipconfig /all This will give you a list of all network adapters (NICs, Bluetooth devices, connected VPNs, etc.). You are looking for the adapter that is bound to the current IP address of the PC. Once the correct adapter is found, look for the line Physical Address. […]

JPEGger Imaging Software

OLE Errors

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Scrap Dragon OLE errors OLE errors are usually generated by either a missing or unregistered file on a particular workstation. Scrap Dragon is trying to execute an external program or Active X control that Windows can’t find. Running local setup while signed in as an administrator should copy and register all of the needed files. […]

Scrap Dragon

Moving Scrap Dragon to a different server

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A. General This document is intended as a guideline for moving Scrap Dragon to a different server. B. On the new Scrap Dragon Server: The Dragon folder can be moved in it’s entirety to the new server.This includes the program, data files, forms, reports, documentation & drivers.To avoid corruption of data, all users should be […]

Scrap Dragon

How to do a price adjustment

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Correct the Price on a Paid Ticket If you realize that a ticket was paid in Scrap Dragon at the wrong price, follow the instructions below to pay the difference to the customer while keeping your inventory values correct: Create a new ticket for the same customer Create a line on the ticket for the […]

Scrap Dragon

Corrupt Index

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Under ordinary circumstances, there should be no reason for Scrap Dragon data indexes to become corrupt. After a server crash or network lockup, you may receive a message that one or more indexes have become corrupt. To reindex the Scrap Dragon data files, it is necessary to have all workstations completely out of Scrap Dragon, […]

Scrap Dragon

Scrap Dragon with Dual Monitors

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When running Scrap Dragon on a workstation with dual monitors, you may see an all white screen with no login box. This is caused by Windows incorrectly maximizing Scrap Dragon over both displays. The login screen is actually there, but it is below the visible area of the screen. The solution is to change the […]