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Author: john

October 8, 2015October 13, 2015Scrap Dragon, Scrap Dragon Buy Side, Scrap Dragon Dispatch, Scrap Dragon General Ledger Interface, Scrap Dragon Retail Sales, Scrap Dragon Sell Side

How to eliminate the Windows security warning when launching Scrap Dragon

ISSUE: When running Scrap Dragon from a workstation, you get a message box that says: Open File – Security Warning

October 8, 2015October 13, 2015Scrap Dragon Buy Side

How to do a Customer Advance

Making an advance payment to a customer, tracking it in Scrap Dragon and receiving the scrap metal will require 3 tickets. SETUP […]

October 8, 2015October 13, 2015Hardware Products, Scrap Dragon, Scrap Dragon Buy Side, Scrap Dragon Dispatch, Scrap Dragon Retail Sales, Scrap Dragon Sell Side

GW 312 serial to IP setup for scale

GW 312 setup for scales Plug the GW312 to a power source. Connect Network cable from GW312 to switch or hub on […]

October 8, 2015October 13, 2015Scrap Dragon, Scrap Dragon Buy Side

Fatal Error when Closing Cash Drawer

When closing the cash drawer, the program crashes with a fatal error from Microsoft Visual Fox Pro. This error occurs when the […]

October 8, 2015October 13, 2015Scrap Dragon Buy Side

How to do a price adjustment on a Paid Ticket

Problem: There is no problem changing the price on a closed ticket. But, sometimes you have to give a customer a price […]

October 8, 2015October 13, 2015Scrap Dragon Buy Side

View Paid List is slow to display

Symptom When in Scrap Buying, clicking the View Paid button causes an hour glass to appear and the computer seems to be […]

October 8, 2015October 13, 2015Hardware Products, Scrap Dragon Buy Side

ScanW.dll is not registered

When attempting to scan a driver’s license using the ScanShell 800, the system generates the error “ScanW.dll is not registered”. This does […]

October 8, 2015October 13, 2015Scrap Dragon Buy Side

How to do customer price quotes

Customer price quotes in Scrap Dragon are useful for giving out special pricing for a one time purchase. Do not confuse this […]

October 7, 2015October 14, 2015Scrap Dragon, Scrap Dragon Buy Side

How to use Scrap Dragon Awards Points

Beginning with version 6.5f, Scrap Dragon has offered a loyalty reward point system. The system awards points based on the customer and […]

October 7, 2015October 13, 2015Scrap Dragon Buy Side

How to set up Disclaimer Text

Overview The Dynamic Disclaimer Text allows you to setup legal text that will appear above a customer’s signature. The text can be […]

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