In what ways have ATM capabilities for scrapyards advanced over the past few years? How, specifically, has your company updated and improved your ATM offerings to meet the ever-changing needs of the scrap and recycling industry?

Reliability and ease of use has been the biggest change. Peddlers want cash, so the actual process has not changed much. Before 2008 our solution was based on refurbished NCR ATMs using cards that the ATM retained for each payment. TranAct is now an NCR authorized dealer and with NCR’s help we created a new solution specifically for the scrap metal industry. With bar code receipts we eliminated card issues and by adding a redundant dispenser we cut most of our system down service calls. Voice and video instructions at the ATM has also played a part in enhancing the customer experience.