This depends on you. The installation is done in 3 phases. ////PHASE-1//// the hardware is set up by you or by a local company that provides your computer network support. We provide specific instructions on setting up the computer peripherals and also provide installation support over the telephone. Hardware installation can take from one week to one month, depending on equipment delivery times, the amount of equipment required and the determination of the installers. ////PHASE-2//// the Scrap Dragon Software is installed and the system is configured for your needs. A Scrap Dragon specialist will work with your designated system administrator to do the initial setup and create the data files for your company. We use pcAnywhere during this phase of the installation to train your administrator without the high cost of on-site installation and training. Provided that at least one computer is available on the internet with pcAnywhere, phases I and II can proceed simultaneously to shorten the overall installation time. During this phase the electronic scales are interfaced, and printed forms are customized if desired. ////PHASE-3//// the employees are trained and the system goes live. If you prefer, you can arrange to have one of our installers on-site for this phase which usually takes two or three days.
