TranAct Knowledgebase
Search:     Advanced search

Customer images and Data - How can I delete customers data and images that are inactive from system.

Article ID: 126
Last updated: 19 Sep, 2016

Thank you for your question.


Question:
-------------------
How can I delete customers data and images that are inactive from system.
-------------------

Answer:
-------------------
You cannot delete customer data from the system because it is needed for reporting purposes. You can mark a customer as inactive in Customer File Maintenance and they will no longer appear in the customer selection lists. You can also archive older transaction data one year at a time starting with the oldest year for which you have data. You can choose to remove any inactive customers at that time. We recommend upgrading to the latest version of Scrap Dragon before purging any data. You can call our help desk at 855-9-dragon for assistance in running the purge.
-------------------


--
Support Team
mailto:[email protected], [email protected]

Article ID: 126
Last updated: 19 Sep, 2016
Revision: 1
Views: 0
Comments: 0
Print Export to PDF Subscribe Email to friend Share Add comment
This article was:   Helpful | Not helpful
Also listed in
folder Software Products -> Scrap Dragon -> Scrap Dragon Buy Side

Prev   Next
Unable to open file error Messages when logging on to Scrap...     TRAINING - Are there step by step instructions on using scrap...