TranAct Knowledgebase
Search:     Advanced search
Scrap Dragon Dispatch
 
document SUPPORT LINK TROUBLESHOOTING
Thank You For Using GoToAssist Please follow these steps that will need to be repeated at each one of the problematic machines: Open up a Web browser and go to Go To Assist Wizard Click the GoToAssist Connection Wizard Link and save the file to your desktop. Close all browsers then click on...
11 Jan, 2016 Comments: 0
document GW 312 SERIAL TO IP SETUP FOR SCALE
GW 312 Setup For Scales Plug the GW312 to a power source. Connect Network cable from GW312 to switch or hub on the network. Connect scale(s) to the serial connection on the GW312. Run monitor.exe from the software cd that came with the GW 312. Click Config and assign a static IP on the same...
18 Feb, 2016 Comments: 0
document SCRAP DRAGON HELP FILE
For the latest Scrap Dragon Help File, Download the attachment and save into the \dragon folder on the server.
22 Jan, 2016 Comments: 0
document HOW TO ELIMINATE THE WINDOWS SECURITY WARNING WHEN LAUNCHING SCRAP DRAGON
ISSUE: When running Scrap Dragon from a workstation, you get a message box that says: Open File – Security WarningSOLUTION: The solution is to designate the Dragon folder on the server as part of the Intranet. From the Control Panel, select Internet Options. Click the Security Tab. Select...
11 Jan, 2016 Comments: 0