When closing the cash drawer, the program crashes with a fatal error from Microsoft Visual Fox Pro. This error occurs when the Windows default printer is set to the Star 800 printer. To resolve the condition, set the Windows default printer to a laser or other page size printer.

Thank You For Using GoToAssist Please follow these steps that will need to be repeated at each one of the problematic machines: Open up a Web browser and go to Go To Assist Wizard Click the GoToAssist Connection Wizard Link and save the file to your desktop. Close all browsers then click on...

How To Setup The Telequip T-Flex Coin Changer Download the T-Flex configuration software for Serial or USB File Name: 160-006.zip Install the T-Flex configuration software. This will also install and register the CoinUsb.ocx active X control. It is not necessary to download and install the...

GW 312 Setup For Scales Plug the GW312 to a power source. Connect Network cable from GW312 to switch or hub on the network. Connect scale(s) to the serial connection on the GW312. Run monitor.exe from the software cd that came with the GW 312. Click Config and assign a static IP on the same...

When attempting to scan a driver’s license using the ScanShell 800, the system generates the error “ScanW.dll is not registered”. This does not occur when logged into Windows as an administrator. This error is caused by insufficient permissions on the files in the folder c:\program...

USB Support For The Crossmatch Verifier Was Added With Scrap Dragon Version 6.4i Do not plug in the Verifier until the USB_SDK software has been installed and the system rebooted. Download the “USB SDK for Verifier 300LC and 310LC” from the Crossmatch web site. US-SDKS 3-1.zip Extract the...

For the latest Scrap Dragon Help File, Download the attachment and save into the \dragon folder on the server.

ISSUE: When running Scrap Dragon from a workstation, you get a message box that says: Open File – Security WarningSOLUTION: The solution is to designate the Dragon folder on the server as part of the Intranet. From the Control Panel, select Internet Options. Click the Security Tab. Select...

Beginning with version 6.6, Scrap Dragon is able to automatically store pdf versions of Scale Tickets, Cashier Receipts, Remittance Advice and Checks in jpegger with the other images for the ticket. Jpegger Setup In the Jpegger configuration screen, add a camera to be used for capturing the...

Beginning with version 6.6, Scrap Dragon is able to accept one-time scans of Drivers License images and store them in jpegger with the other images for the ticket. This feature will save the image of the license with the ticket, but will not do any OCR or add it to the customer file. This is...