Thank You For Using GoToAssist Please follow these steps that will need to be repeated at each one of the problematic machines: Open up a Web browser and go to Go To Assist Wizard Click the GoToAssist Connection Wizard Link and save the file to your desktop. Close all browsers then click on...

From the command prompt, type the following command: ipconfig /all This will give you a list of all network adapters (NICs, Bluetooth devices, connected VPNs, etc.). You are looking for the adapter that is bound to the current IP address of the PC. Once the correct adapter is found, look for...

GW 312 Setup For Scales Plug the GW312 to a power source. Connect Network cable from GW312 to switch or hub on the network. Connect scale(s) to the serial connection on the GW312. Run monitor.exe from the software cd that came with the GW 312. Click Config and assign a static IP on the same...

For the latest Scrap Dragon Help File, Download the attachment and save into the \dragon folder on the server.

ISSUE: When running Scrap Dragon from a workstation, you get a message box that says: Open File – Security WarningSOLUTION: The solution is to designate the Dragon folder on the server as part of the Intranet. From the Control Panel, select Internet Options. Click the Security Tab. Select...

The following is a copy of an article from Alan Lamielle. It solves file sharing issues for Scrap Dragon on Windows 7 Pro. We should make sure that all Windows 7 Pro SD servers have the settings described in this article: mount error(12): Cannot allocate memory Refer to the mount.cifs(8) manual...

Scrap Dragon can now automatically save the Scale Ticket, Retail Invoice, Cashier Receipt, Remittance Advice and Check as pdf files in JPEGger. This is the setup required to use the automatic pdf ticket & receipt capture feature. Windows Setup create a sub-folder called pdftemp in the...

Beginning with version 6.6, Scrap Dragon is able to automatically store pdf versions of Scale Tickets, Cashier Receipts, Remittance Advice and Checks in jpegger with the other images for the ticket. Jpegger Setup In the Jpegger configuration screen, add a camera to be used for capturing the...

Scrap Dragon Version 6.5m Or Later Can Save Jpg Or Pdf Scans Of Customer Certificate Windows Setup create a folder on the server to store the temporary scans. If there are scanners on other workstations, each will need its own unique folder. install the scanner and configure it to store scans...

Beginning with version 6.6, Scrap Dragon is able to accept one-time scans of Drivers License images and store them in jpegger with the other images for the ticket. This feature will save the image of the license with the ticket, but will not do any OCR or add it to the customer file. This is...