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document SUPPORT LINK TROUBLESHOOTING
Thank You For Using GoToAssist Please follow these steps that will need to be repeated at each one of the problematic machines: Open up a Web browser and go to Go To Assist Wizard Click the GoToAssist Connection Wizard Link and save the file to your desktop. Close all browsers then click on...
11 Jan, 2016 Comments: 0
document HOW TO OBTAIN A MAC ADDRESS
From the command prompt, type the following command: ipconfig /all This will give you a list of all network adapters (NICs, Bluetooth devices, connected VPNs, etc.). You are looking for the adapter that is bound to the current IP address of the PC. Once the correct adapter is found, look for...
11 Jan, 2016 Comments: 0
document MICROSOFT SOFTWARE INSTALLATION REMOVAL TOOL
When you are working on your computer and installing a new program, the installation suddenly fails. Now you are left with a partly installed program. You try to install the program again, but you are unsuccessful. Or, maybe you have problems trying to remove and old program because the...
14 Jan, 2016 Comments: 0
document CREATING SELF SIGNED SSL CERTIFICATES ON IIS 6.0 AND WINDOWS SERVER 2003
Please review attached document.
11 Jan, 2016 Comments: 0
document PUBLISHING A WINDOWS SERVER 2003 CERTIFICATION AUTHORITY WEB ENROLLMENT SITE AND CERTIFICATE REVOCATION LIST
Please review the attached document for detailed information.
11 Jan, 2016 Comments: 0
document WINDOWS 7 FILE SHARING REGISTRY SETTINGS (FIXES SRV 2017 SERVER ERROR)
The following is a copy of an article from Alan Lamielle. It solves file sharing issues for Scrap Dragon on Windows 7 Pro. We should make sure that all Windows 7 Pro SD servers have the settings described in this article: mount error(12): Cannot allocate memory Refer to the mount.cifs(8) manual...
14 Jan, 2016 Comments: 0
document Setting Static IP address causes lost internet connection
Scenario The server is on a dhcp IP address that needs to be changed to a static IP address. In the Internet Protocol version 4 (TCP/IPv4) Properties window you choose to Use the following IP address you enter the ip address, subnet mask and the default gateway you choose to Use the following...
11 Apr, 2018 Comments: 0