Thank You For Using GoToAssist Please follow these steps that will need to be repeated at each one of the problematic machines: Open up a Web browser and go to Go To Assist Wizard Click the GoToAssist Connection Wizard Link and save the file to your desktop. Close all browsers then click on...

New SigPlus Pro Active X Driver 4.30 (Topaz Signature Pad) Got to downloads at topazsystems.com: SigPlus Pro Active X Driver 4.30 (Available for: WIN XP, 2003, Vista, 2008, and Windows 7 32bit /64bit)

See attached document for instructions to adjust the contrast on your Topaz Signature Pad.

See attached document for instructions on calibrating your Topaz Signature Pad.

Please see attached documents.

First, check that JPEGger is working and that other pictures are being captured. If JPEGger is not working then the Signature Pad will not work. Test the proper function of the pad using the DemoOcx diagnostic. If the pen does not write on the pad in this diagonistic, try replacing the pen. If...

With Scrap Dragon version 8.2b or later, the Topaz signature pad can be installed without the need to utilize the Transact Universal Driver. This offers the following features: The signature pad screen is simultaneously displayed on the Scrap Dragon monitor If the signature pad becomes...

The Wacom signature pad was introduced as a better, cheaper alternative to the Topaz signature pad. The Wacom is driven directly by Scrap Dragon and does not require the Transact Universal Driver. This offers the following features: The signature pad screen is simultaneously displayed on the...