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document OLE ERRORS
Scrap Dragon OLE Errors OLE errors are usually generated by either a missing or unregistered file on a particular workstation. Scrap Dragon is...
28 Jun, 2018 Comments: 0
document Setting Static IP address causes lost internet connection
Scenario The server is on a dhcp IP address that needs to be changed to a static IP address. In the Internet Protocol version 4 (TCP/IPv4)...
11 Apr, 2018 Comments: 0
document All SDX Reports return Data Source Not Found
If all reports are giving the error "Data Source Not Found" it could be that the following driver is not installed. Run it taking all the defaults...
16 Feb, 2018 Comments: 0
document SQL Database (Recovery Pending)
To fix a database that is in Recovery Pending status, try executing this query: ALTER DATABASE MyDB SET ONLINE where MyDB is the name of the...
08 Nov, 2016 Comments: 0
document Jpegger Export CSV has columns out of sequence for FDLE, Police Report, OHDPS, etc.
Some versions of jpegger have the VIN and TagNbr columns out of sequence in the images_data table. Those columns should appear at the end of the...
21 Oct, 2016 Comments: 0


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document ATM QUICK REFERENCE AND TROUBLE SHOOTING GUIDE
“The ATM is Down.” This is what we are trying to prevent with this manual. It’s a machine, you will have to have a backup plan to keep your...
11 Jan, 2016 Comments: 0
document HOW TO SAVE EXTRA TICKET LICENSE IMAGES TO JPEGGER
Beginning with version 6.6, Scrap Dragon is able to accept one-time scans of Drivers License images and store them in jpegger with the other images...
11 Jan, 2016 Comments: 0
document SUPPORT LINK TROUBLESHOOTING
Thank You For Using GoToAssist Please follow these steps that will need to be repeated at each one of the problematic machines: Open up a Web...
11 Jan, 2016 Comments: 0
document ATM REPLENISH WIZARD INSTRUCTONS
Download detailed instructions for running the EZcash Replenish Wizard.
11 Jan, 2016 Comments: 0
document P86 DISPENSER SHUTTER JAMS
P86 Dispenser Shutter – Sensor Sensitivity There is currently an issue where a very small number of P86 or P87 ATMs have experienced an issue...
08 Jan, 2016 Comments: 0